Guest Services Assistant Job Openings in Brooklyn, NY - A/D/O Recruitment 2017

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Guest Service Assistant

The Brand and Business Innovation Team at MINI works on beyond-the-car business models as an internal start-up. Our interdisciplinary team creates innovative products and services – all targeted towards the creative class in urban hubs like New York, Shanghai and Berlin. We go from idea, concept, and strategy to implementation. For our projects, our interdisciplinary team works with outstanding external partners and technology/shared economy start-ups, to identify new opportunities and develop innovative concepts.

We are launching A/D/O- a new creative environment in Brooklyn, open to the public but tailored to design professionals, providing them a space to work, develop and play. The breakthrough concept will comprise public and private workspaces, a curriculum of design talks and workshops, a prototyping lab, a library of design resources, a world-class restaurant, a design shop and a full calendar of cultural events.

We are looking for a Guest Service Assistant to support the operations team in keeping the A/D/O facility running smoothly on a daily basis.

Specific responsibilities include:

Reception Desk

  • Welcome A/D/O visitors at main entrance by greeting, directing and announcing them appropriately
  • Direct visitors and members based on an intimate knowledge of the facility, the staff, the organization and its mission
  • Give instructions and answer questions, field complaints and specific customer requests
  • Answer, screen and forward any incoming phone calls & emails while providing basic information when needed
  • Receive and sort daily mail/deliveries/couriers
  • Maintain safe and clean reception area by complying with procedures, rules, and regulations

Administrative & Back Office Support

  • Perform clerical duties such as filing, printing, scanning, etc.
  • Support Managing Director and senior employees of A/D/O in booking travel, filing paperwork and calendaring as needed
  • Support Operations leadership in managing inventory and restocking office supplies and equipment; assess needs and support with tracking running costs on an ongoing basis

Communication & Social Media Support

  • Monitor general inbox and respond/distribute appropriately
  • Generate, edit, publish and share daily content
  • Moderate content in line with the moderation policy
  • Create editorial calendars and syndication schedules
  • Manage communication; messages, comments etc through social channels
  • Collaborate with A/D/O team members to manage social presence & TOV

Facilities Management Support

  • Maintain security by upholding and training others in standard operating procedures
  • Troubleshoot and/or escalate issues / emergencies as appropriate
  • Assist in ongoing development and implementation of facility policies and procedures, including proactively recommending opportunities for improvement
  • Assist the operations team in supervision and support of vendors, contractors and other auxiliary staff such as security guards, maintenance personnel, etc.

Additional responsibilities as needed.


  • 2+ years experience in office management, reception or similar, ideally in a creative industry; or front-of-house experience in hospitality, service, retail industries or equivalent
  • Impeccable customer service & general people skills
  • Super-sharp attention to detail
  • Excellent organization, time-management and creative problem-solving skills
  • Ability to keep a cool head while organizing, multitasking, prioritizing under pressure
  • A proactive disposition and patient, positive demeanor
  • Extremely flexible schedule
  • Very punctual individual
  • Availability on the weekends a MUST

Job Type: Full-time

Job Location:

  • Brooklyn, NY

Required education:

  • Bachelor's

Required experience:

  • office management: 2 years

As one of the leading company in USA, A/D/O opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. A/D/O also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Guest Services Assistant in Brooklyn, NY, Brooklyn, NY who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Brooklyn, NY region from any other company. You can also try to find other job recruitment information for Guest Services Assistant di Brooklyn, NY below.

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Job Informations

Job Title: Guest Services Assistant Location: Brooklyn, NY Company: A/D/O Date Posted: 30+ days ago

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