Call Center Trainer Job Openings in Decatur, GA - DeKalb Workforce Development Recruitment 2017

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To help make this company perspective as well as quest arrives correct; DeKalb Workforce Development is available intended for fresh situation since Call Center Trainer in Decatur, GA begin with April 2017. Everyone who’s thinking about completing this specific empty, make sure you take part in this kind of Call Center Trainer April 2017 recruitment with Decatur, GA. It really is advised for all individuals to prepare just about all essential needs with this work recruitment process, for the reason that course of action will be needing one to offer suited specification which the organization would like due to this location. If you think that you are one that could complete the particular specification, you can try to read further information about Call Center Trainer April 2017 in Decatur, GA below.

. VetConnexx is seeking a Customer Care Trainer to provide for support services to satisfy the overall operational objectives.
Essential Duties and Responsibilities: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)
  • Attend and pass major customer’s training certification – out-of-state two week course
  • Responsible for the delivery of technical and non-technical training programs to call center.
  • Delivering training to new and existing Call Center employees to include detailed aspects of the products and services offered by Vetconnexx Strategic Partners
  • Promotion of standardization of processes between call centers, new hire orientation, and recurrent training programs.
  • Deliver call center operation and web training to various audiences.
  • Work with other individuals and management in the development of new programs and the maintenance of existing programs.
  • Deliver on-going instructor-led orientation programs for call center teams.
  • Stay current with changes in the security, customer service, and sales arenas.
  • Assist in the assessment and coordination of call center training programs.
  • Participate in the creation and delivery of valid exercises designed to provide effective hands-on practice to new and existing employees.
  • Monitor and report on the effectiveness of education/training programs including staff attendance to the programs.
  • Perform all other duties as assigned
  • Travel up to 30% nation-wide (depends on assignments)
Non-Essential Duties:
Other duties as assigned by the Director of Operations.
Supervisory Responsibilities:
New Hire Classes and as assigned
Minimum Qualifications:
  • Bachelor’s degree in Instructional Education or related field
  • 3+ years’ experience in leading instructor facilitated environment
  • 3+ years’ experience in call center operations and management
Knowledge, Skills and Abilities:
Experience and knowledge of computer software, such as electronic mail and Microsoft Office.
  • Must possess strong written and oral presentation skills.
  • Must be able to read, write, speak and understand English fluently and possess strong communication skills.
  • Ability to work with a diverse group of people.
In addition to applying on this website please refer to the following instructions
Apply:
Submit resume to Ronda Ford, Human Resource Director via email rondaford@vetconnexx.com .
Or
Submit hard copy to HR Department, 3835 Presidential Parkway Suite 110, Atlanta, Georgia 30340. Mention DeKalb Workforce Development as your referral source on your cover letter and/or where applicable.
Please notify us if you have been selected for an interview and/or hired. 404.687.3400
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process

As one of the leading company in USA, DeKalb Workforce Development opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. DeKalb Workforce Development also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Call Center Trainer in Decatur, GA, Decatur, GA who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Decatur, GA region from any other company. You can also try to find other job recruitment information for Call Center Trainer di Decatur, GA below.

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Job Informations

Job Title: Call Center Trainer Location: Decatur, GA Company: DeKalb Workforce Development Date Posted: 30+ days ago

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